What They Say about Victoria

"Documentation is our customer's first view of a new product. Easy to use, accurate documentation gives the impression that the product itself is easy to use and bug free. It is obvious from Victoria's work that she understands the direct reflection documentation has on a product. She even goes a step further, and communicates an excitement about the product and its potential uses." 

Madeline Samples,  Software Developer, G.E. Calma Corporation, San Diego California  

"Victoria is one of the best technical writers I have met in my 18-year writing career. She also works amicably with others, remaining proficient, calm, and cheerful even under the most rigorous deadlines.''  

Nina Zottoli, Technical Writer, Alpine California 

"The way Victoria's chapters are written they succeed in taking away the 'fear factor' of having to learn a completely new skill set for a complex new tool. She makes everything sound quite simple and easy, which I think is psychologically important."

Gerald Fahner, Analytic Modeler, Fair Isaac Corporation, San Rafael California 

"Victoria is an innovative writer who takes her work very seriously. She genuinely cares about the readers of her documents, and she cares that the reader becomes knowledgeable via her documents. She assumes that the reader knows very little about the topic; her explanations are thus very detailed and explicit. Her style of presenting the material was very well suited to the needs of Model Builder."

Betty Reed, Software-Engineering Director responsible for the Model Builder user interface, Fair Isaac Corporation, San Diego California

"Victoria has done a terrific job at developing documentation for Model Builder. Victoria has been successfully completing the various phases of finding out about new features, gathering information, organizing, documenting, reviewing and finalizing her documents. Victoria has used excellent communications skills to get help from developers and modelers in providing raw materials and reviewing her documentation."

Mehmet Bengisu, Software-Engineering Director, responsible for the Model Builder project, Fair Isaac Corporation, San Diego California

"I am very impressed by the work (Victoria has done)."

John Martin, Education Manager in charge of training nearly 400 internal Model Builder users, Fair Isaac Corporation, San Rafael California

"(Victoria's) writing is clear and easy to follow."

Colin Little, Analytic Modeler, Fair Isaac Corporation, San Rafael California

"Like Isaac Asimov, Victoria has the unusual talent to explain difficult technical subjects to the lay person. I was surprised and very pleased with Victoria's qualifications, which include a graduate degree in mathematics from U.C.S.D.'s world-renowned department of mathematics. With this technical background Victoria was able to translate the fundamental and abstract concepts which the end user must comprehend into straight-forward and accessible language and diagrams. Victoria was very thorough in meeting with all of the relevant engineers, customer service personnel and several groups of users at active sites. Through her abilities and efforts the technical document is a complete success. Victoria's participation in the project also resulted in the development of new marketing literature. Victoria was successfully able to educate potential customers of the nature and value of many new and innovative product features." 

John Houston, President, Trilinear, San Diego California 

"We're going to have the best documentation in the industry.''  

Bob Davis, President, CP Manufacturing, San Diego California

"In the three years I have been working at Calma, I have read many user manuals and I must say that the Component Catalog documentation is the most clear, concise and friendly documentation I've ever read. It is beautiful. Nearly all other manuals have put me to sleep in the first four or five pages, but Victoria's work holds my interest fast to the topic while providing me (the user) with all of the technical information I need to finish my task. She deserves a great pat on the back for the marvelous work she has done... Calma will have the best documentation in the industry.'' 

Norm Brower, Software QA, G.E. Calma Corporation, San Diego California 

"The NC lathe manual is by far the best manual we have ever produced.''  

Roger Klemm, NC Group Manager, G.E. Calma Corporation, San Diego California 

"After looking through and reading part of Victoria's manual, she deserves all the compliments she's been getting. It's absolutely beautiful!" 

Mary Ramos, Executive Assistant, Documentation Department, G.E. Calma Corporation, San Diego California  

"Victoria's CCU manual far exceeded my expectations.''  

Rick Rager, Vice President of Engineering, Channelmatic, Inc., Alpine California 

"The CCU manual is the next best thing to having one of our customer service technicians on site.''  

Patrick Bates, Customer Service Manager, Channelmatic, Inc., San Diego California 

"Victoria is very good at organizing multiple projects and is a superb writer.''  

Fred Young, President, Foresyte Technologies, Inc., San Diego California 

"Victoria's Getting Started manual for P&ID is excellent. Users will have a great start.''  

Janet Barcelos, Software Developer, Computervision, San Diego California 

"Victoria's documentation is always accurate and easy to understand. She is always humorous and pleasant to work with.''  

Larry Hsiao, Software Engineer, Foresyte Technologies, Inc., San Diego California 

"The compiled draft was usually unintelligible even to the engineers working on the project. Victoria would then step in and patiently and diplomatically translate our efforts into an organized report written in English. I was always impressed by her skill at producing a clear, concise story and her skill at handling prickly engineers.'' 

William Caton, Fiber Optics Engineer, Maxwell Laboratories, San Diego California 

"The MasterDat manual is really, really neat!''  

Dan Masters, Director of Engineering, MasterDat Designer, GigaTrend, Inc., Carlsbad California 

"We've all agreed that the FORTEZZA CI Library specification is the best documentation we've ever produced.'' 

Bob Nobles, Director of FORTEZZA Program Development, Litronic, Inc., Irvine, California 

"I...have a great respect for her ability as a writer and editor. She is thoroughly experienced in the writing and preparation of technical manuals, reports, proposals, product data sheets, brochures, company regulations, and quality standards. She also writes video scripts and acts as production lead for product and company promotional films. Victoria possesses a brilliant mind. She has a masters degree in mathematics. She also has strong creative and technical aptitudes. This unusual pairing of the creative and the technical does not occur often. She is constantly searching for ways to increase her knowledge and to use that knowledge to improve her work. As if this weren't enough, she also has a warm personality and a caring, responsible character...I feel truly privileged to know her.'' 

Beverly Neal-Blumbling, Technical Writer, Maxwell Laboratories, San Diego California